{"id":1075,"date":"2021-05-02T13:53:46","date_gmt":"2021-05-02T08:23:46","guid":{"rendered":"https:\/\/rfa.webserverlk.com\/jovees\/?page_id=1075"},"modified":"2025-08-29T16:03:39","modified_gmt":"2025-08-29T10:33:39","slug":"faqs","status":"publish","type":"page","link":"https:\/\/rfasiainternational.com\/jovees\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1075\" class=\"elementor elementor-1075\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-370dcc7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"370dcc7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab0cf97\" data-id=\"ab0cf97\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a2b484 de_scroll_animation_no elementor-widget elementor-widget-accordion\" data-id=\"9a2b484\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I identify my skin type?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1611\"><p>You can identify your skin type by observing its natural appearance.<\/p><ul><li><strong>Normal skin<\/strong> feels balanced, smooth, and neither too oily nor too dry.<\/li><li><strong>Dry skin<\/strong> can appear rough, flaky, or tight, particularly in colder or humid climates.<\/li><li><strong>Oily skin<\/strong> looks shiny, especially around the forehead, nose, and chin (T-zone), and may be prone to breakouts.<\/li><li><strong>Combination skin<\/strong> shows characteristics of both, typically with an oily T-zone and drier cheeks.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1612\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Which Jovees face wash is suitable for my skin type?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1612\"><ul><li><strong>Normal to Dry Skin<\/strong>: The Strawberry Face Wash is enriched with strawberry extract, jojoba, and Vitamin E, providing deep hydration and a rejuvenating fragrance.<\/li><li><strong>Oily and Acne-Prone Skin:<\/strong> The Neem Face Wash combines neem and tea tree extracts to combat excess oil and prevent breakouts.<\/li><li><strong>Combination Skin:<\/strong> The Grape Face Wash, infused with grape seed and orange peel extracts, helps balance skin tone and elasticity.<\/li><li><strong>All Skin Types:<\/strong> The Papaya Face Wash, featuring papaya and bilberry extracts, gently cleanses and brightens the skin.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1613\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I place an order online? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1613\"><p>You can place your order either through our <strong>website<\/strong> or via <strong>WhatsApp, Facebook or Instagram<\/strong>.<\/p><ol><li><strong> Ordering via Website:<\/strong><\/li><\/ol><ul><li>Visit our website and select the products you wish to purchase.<\/li><li>Proceed to checkout and make the payment online using a <strong>debit or credit card<\/strong>.<\/li><li>Once the order is confirmed, it will be invoiced and dispatched the following day.<\/li><\/ul><ol start=\"2\"><li><strong> Ordering via WhatsApp (071 717 4444), Facebook or Instagram:<\/strong><\/li><\/ol><ul><li>Send us a message with the products you wish to order.<\/li><li>Make a <strong>bank transfer<\/strong> for the total amount.<\/li><li>Share a <strong>screenshot of the payment slip<\/strong> with us.<\/li><li>Provide your delivery details: <strong>name, phone number, and delivery address<\/strong>.<\/li><li>Your order will be invoiced and dispatched the following day.<\/li><\/ul><p><strong>Delivery Time:<\/strong> Orders are usually delivered within <strong>2 to 5 working days<\/strong> after confirmation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1614\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1614\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are Jovees products cruelty-free and natural?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1614\"><p>Yes. Jovees is a <strong>PETA-certified cruelty-free herbal and natural product<\/strong>. Many products are vegan, and the formulations rely on herbal and botanical ingredients, avoiding harmful synthetic chemicals wherever possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1615\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1615\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I identify an original Jovees product?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1615\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1615\"><p><strong>To ensure your Jovees product is authentic, follow these steps:<\/strong><\/p><ol><li>Look for the green sticker on every product, which includes the RF Asia International company details.<\/li><li>Ensure the product has the \u201cExport Only\u201d marking on the back of the packaging.<\/li><li>Each product should come with an intact shrink wrap to guarantee it hasn\u2019t been tampered with.<\/li><\/ol><p>By following these three steps, you can confidently confirm the authenticity of your Jovees products.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1616\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1616\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much is the delivery charge for online orders?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1616\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1616\"><p>Delivery charges for online orders are as follows:<\/p><ul><li>Colombo 1 to 15, suburbs, and outstation: Rs. 350<\/li><li>Remote areas: Rs. 400<\/li><li>We also offer free delivery on all orders valued at Rs.3,500 or more \u2013 Terms and Conditions apply.<\/li><\/ul><p>Delivery charges are applied per order and may vary depending on the weight of the package.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1617\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1617\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I buy authentic Jovees products in Sri Lanka?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1617\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1617\"><p>You can buy online via the <strong>official rfasiainternational.com\/jovees website<\/strong>, <strong>Jovees social media platforms<\/strong>, or <strong>WhatsApp (071 717 4444)<\/strong>. Jovees products are also available at <strong>beauty stores, fancy shops, and departmental stores<\/strong> near you. Look for a sticker in-store that says: <strong>\u201cOriginal Jovees Products Available Here!\u201d<\/strong> Always check for the green sticker, \u201cexport only\u201d print and shrink wrap to confirm authenticity. Visit this link to find a store closest to you: <a href=\"https:\/\/rfasiainternational.com\/authorized-traders-and-salons\/\">https:\/\/rfasiainternational.com\/authorized-traders-and-salons\/<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1618\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1618\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What payment methods are accepted for online orders?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1618\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1618\"><p>We accept payments in two ways:<\/p><ul><li>Online Payments: For orders placed via the website, you can pay securely using a debit or credit card.<\/li><li>Bank Transfer: For orders placed via WhatsApp, payment can be made through a bank transfer, and a screenshot of the payment slip must be shared with us.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1619\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1619\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How many times can you use a Facial Kit? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1619\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1619\"><p>A big facial kit can be used a minimum of 8 times, and a mini facial kit can be used 2 to 3 times.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I identify my skin type?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can identify your skin type by observing its natural appearance.<\\\/p><ul><li><strong>Normal skin<\\\/strong> feels balanced, smooth, and neither too oily nor too dry.<\\\/li><li><strong>Dry skin<\\\/strong> can appear rough, flaky, or tight, particularly in colder or humid climates.<\\\/li><li><strong>Oily skin<\\\/strong> looks shiny, especially around the forehead, nose, and chin (T-zone), and may be prone to breakouts.<\\\/li><li><strong>Combination skin<\\\/strong> shows characteristics of both, typically with an oily T-zone and drier cheeks.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Which Jovees face wash is suitable for my skin type?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li><strong>Normal to Dry Skin<\\\/strong>: The Strawberry Face Wash is enriched with strawberry extract, jojoba, and Vitamin E, providing deep hydration and a rejuvenating fragrance.<\\\/li><li><strong>Oily and Acne-Prone Skin:<\\\/strong> The Neem Face Wash combines neem and tea tree extracts to combat excess oil and prevent breakouts.<\\\/li><li><strong>Combination Skin:<\\\/strong> The Grape Face Wash, infused with grape seed and orange peel extracts, helps balance skin tone and elasticity.<\\\/li><li><strong>All Skin Types:<\\\/strong> The Papaya Face Wash, featuring papaya and bilberry extracts, gently cleanses and brightens the skin.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How do I place an order online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can place your order either through our <strong>website<\\\/strong> or via <strong>WhatsApp, Facebook or Instagram<\\\/strong>.<\\\/p><ol><li><strong> Ordering via Website:<\\\/strong><\\\/li><\\\/ol><ul><li>Visit our website and select the products you wish to purchase.<\\\/li><li>Proceed to checkout and make the payment online using a <strong>debit or credit card<\\\/strong>.<\\\/li><li>Once the order is confirmed, it will be invoiced and dispatched the following day.<\\\/li><\\\/ul><ol start=\\\"2\\\"><li><strong> Ordering via WhatsApp (071 717 4444), Facebook or Instagram:<\\\/strong><\\\/li><\\\/ol><ul><li>Send us a message with the products you wish to order.<\\\/li><li>Make a <strong>bank transfer<\\\/strong> for the total amount.<\\\/li><li>Share a <strong>screenshot of the payment slip<\\\/strong> with us.<\\\/li><li>Provide your delivery details: <strong>name, phone number, and delivery address<\\\/strong>.<\\\/li><li>Your order will be invoiced and dispatched the following day.<\\\/li><\\\/ul><p><strong>Delivery Time:<\\\/strong> Orders are usually delivered within <strong>2 to 5 working days<\\\/strong> after confirmation.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are Jovees products cruelty-free and natural?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Jovees is a <strong>PETA-certified cruelty-free herbal and natural product<\\\/strong>. Many products are vegan, and the formulations rely on herbal and botanical ingredients, avoiding harmful synthetic chemicals wherever possible.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I identify an original Jovees product?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>To ensure your Jovees product is authentic, follow these steps:<\\\/strong><\\\/p><ol><li>Look for the green sticker on every product, which includes the RF Asia International company details.<\\\/li><li>Ensure the product has the \\u201cExport Only\\u201d marking on the back of the packaging.<\\\/li><li>Each product should come with an intact shrink wrap to guarantee it hasn\\u2019t been tampered with.<\\\/li><\\\/ol><p>By following these three steps, you can confidently confirm the authenticity of your Jovees products.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How much is the delivery charge for online orders?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Delivery charges for online orders are as follows:<\\\/p><ul><li>Colombo 1 to 15, suburbs, and outstation: Rs. 350<\\\/li><li>Remote areas: Rs. 400<\\\/li><li>We also offer free delivery on all orders valued at Rs.3,500 or more \\u2013 Terms and Conditions apply.<\\\/li><\\\/ul><p>Delivery charges are applied per order and may vary depending on the weight of the package.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I buy authentic Jovees products in Sri Lanka?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can buy online via the <strong>official rfasiainternational.com\\\/jovees website<\\\/strong>, <strong>Jovees social media platforms<\\\/strong>, or <strong>WhatsApp (071 717 4444)<\\\/strong>. Jovees products are also available at <strong>beauty stores, fancy shops, and departmental stores<\\\/strong> near you. Look for a sticker in-store that says: <strong>\\u201cOriginal Jovees Products Available Here!\\u201d<\\\/strong> Always check for the green sticker, \\u201cexport only\\u201d print and shrink wrap to confirm authenticity. Visit this link to find a store closest to you: <a href=\\\"https:\\\/\\\/rfasiainternational.com\\\/authorized-traders-and-salons\\\/\\\">https:\\\/\\\/rfasiainternational.com\\\/authorized-traders-and-salons\\\/<\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What payment methods are accepted for online orders?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept payments in two ways:<\\\/p><ul><li>Online Payments: For orders placed via the website, you can pay securely using a debit or credit card.<\\\/li><li>Bank Transfer: For orders placed via WhatsApp, payment can be made through a bank transfer, and a screenshot of the payment slip must be shared with us.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How many times can you use a Facial Kit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A big facial kit can be used a minimum of 8 times, and a mini facial kit can be used 2 to 3 times.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How do I identify my skin type? You can identify your skin type by observing its natural appearance. Normal skin<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1075","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/pages\/1075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/comments?post=1075"}],"version-history":[{"count":0,"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/pages\/1075\/revisions"}],"wp:attachment":[{"href":"https:\/\/rfasiainternational.com\/jovees\/wp-json\/wp\/v2\/media?parent=1075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}